Job Overview: As a Sales Engineer for our B2B software, you will be responsible for selling our software solutions to potential clients, ensuring successful adoption and usage of our B2B software by new clients, managing client relationships, and collaborating with the development team to ensure client needs are met. The ideal candidate will have excellent communication skills, technical expertise, and a strong ability to develop relationships with clients.
Key Responsibilities: Manage the sales process alongside a Senior Sales Director, from lead generation to closing deals and post-sales follow-up. - Work closely with the sales team to identify potential clients and develop sales strategies and onboarding plans tailored to each client's specific needs and goals. - Understand client needs and technical requirements to design and propose software solutions. - Conduct product demos, presentations, and technical discussions with clients. - Create and deliver technical proposals and RFP/RFI responses. - Collaborate with the development team to ensure the software solutions meet client needs. Manage the onboarding process for new clients, ensuring that their experience is smooth, efficient, and effective. - Provide technical support to clients during the onboarding process, troubleshooting any issues that arise. - Conduct training sessions for clients, both in-person and remotely, to ensure they are fully equipped to use our software effectively. - Develop and maintain documentation and training materials for the onboarding process. - Work closely with the product team to identify areas for improvement and communicate client feedback to inform product development. - Build and maintain strong relationships with clients, acting as a trusted advisor and advocate for their needs. Qualifications: - Bachelor's degree. - 3+ years of experience in a customer-facing role, preferably in software implementation or technical support. - Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences as well as excellent presentation, and negotiation skills. - Strong project management skills, with the ability to prioritize tasks, manage timelines, and work independently. - Ability to work independently, manage multiple projects, and meet tight deadlines. - Willingness to travel for client meetings and industry events. We offer a competitive salary and bonus package. If you are a highly motivated team player, passionate about technology, enjoy working in a fast-paced environment, and want to help clients succeed with our software solutions, please apply with links to your Xing and/or LinkedIn accounts.
Job Overview: Exciting career opportunity for an experienced Software Engineer seeking to step-up to a lead role as Principal Engineer and join this expanding software - SaaS/B2B - solutions company. The organisation is well established, still relatively small, but set for substantial growth. It already has a number of global brand name customers to build upon and there is a massive amount of potential with their innovative Software-as-a-Service product within the intermodal industry. The role will give you the responsibility of leading and managing the technical direction of the company's engineering projects and to further develop and build your team. You will work closely with cross-functional teams to deliver high-quality software and systems that meet the company's objectives. The ideal candidate should have a deep understanding of software development methodologies and experience in leading teams to develop complex systems.
Build new features in a dynamic startup environment using the latest technologies
Take ownership of features, starting with an idea, going through the implementation, following the production deployment and continuously monitoring
Advise and be part on architecture choices and tools
Are great at developing and mentoring high-performance engineering teams and coaching engineering leads.4
Have experience building and running large scale Cloud infrastructure for consumer facing products
Have experience of team workflow management with a clear vision of how to deliver work on time and to plan.
Frontend application development, using different technologies and frameworks;
Third level of application support;
Contribution to the development and optimisation of processes using Agile methodologies.
Survey Compass operates globally, serving customers across various regions and countries. Our solutions are designed to address the needs of the global supply chain industry. We work with stakeholders such as shippers, shipping lines, leasing companies, freight forwarders, and terminal operators / depots with a widespread presence within the supply chain ecosystem.